This innovative training program is designed for teams who want to:

✔️ Strengthen psychological safety

✔️ Improve feedback culture

✔️ Shift from ‘speaking up,’ to knowing how to engage in safety negotiations

✔️ Navigate difficult conversations with confidence

✔️ Build trust, rapport, and mutual understanding

✔️ Focus on shared goals—not blame

In this practical and engaging program, your team will learn how to:

🔹RESET emotions and regulate internal responses

🔹REFRAME assumptions to support more effective positioning

🔹ENGAGE in curious, transparent conversations that drive safety and collaboration

Who Should Attend

•Leaders

•Frontline healthcare professionals

•Academics, Educators

•Anyone committed to improving safety culture

Workshops are:

- 3.5 hrs in person

- 3 hrs online

Max 12 participants (1 Facilitator)

Max 20 participants (2 Facilitators)

All participants get:

- Access to the members only Facebook Community - The Alumni Hub

- Community of practice online sessions

- Discount to selected online courses

Reframing Feedback is an initiative that builds feedback capability for both feedback provider and receiver.

Reframing Feedback for Educational Institutions

Reframing Feedback for education institutions empowers students to engage more effectively with feedback, and educators to provide clearer, more impactful feedback conversations. The program enhances the feedback loop by supporting both ends — making feedback not just a moment, but a meaningful part of the learning journey.

A structured, evidence-based workshop series:

For students:

- Build confidence and capability in receiving and responding to feedback

- Promote a growth mindset toward learning and improvement

- Improve academic engagement and communication with educators

For educators:

- Support clearer, more purposeful feedback conversations

- Reduce frustration and repetition in student interactions

- Strengthen feedback literacy and foster student uptake of comments

- Align with institutional goals for engaged learning and teaching quality

Reframing Feedback for Professional Institutions

This program empowers professionals to engage more effectively with feedback and enables leaders, managers, and teams to foster clearer, more impactful feedback conversations. It strengthens the feedback loop across all levels—transforming feedback from a transactional moment into a strategic driver of growth, performance, and collaboration.

For team members and professionals:

- Build confidence and capability in receiving and acting on feedback

- Cultivate a growth mindset toward continuous improvement and professional development

- Enhance engagement, communication, and collaboration across teams

For leaders, managers, and supervisors:

- Facilitate clearer, more purposeful feedback conversations that drive performance

- Reduce miscommunication, repetition, and feedback fatigue

- Strengthen feedback literacy and promote uptake of guidance and coaching

- Align feedback practices with organisational goals for excellence, accountability, and culture

Workshops are:

- 3.5 hrs in person

- 3 hrs online

Max 12 participants (1 Facilitator)

Max 20 participants (2 Facilitators)

All participants get:

- Access to the members only Facebook Community - The Alumni Hub

- Community of practice online sessions

- Discount to selected online courses

Turn experience into insight. Transform insight into action

This hands-on course equips facilitators and participants with the tools to lead and engage in powerful debriefing conversations that drive learning and performance. Learn to structure debriefs that go beyond “what happened” to uncover “why it matters.”

Build psychological safety, apply proven conversational frameworks, and foster reflective dialogue that strengthens team dynamics, clinical reasoning, and decision-making.

Approach

Through structured workshops, participants gain tools to:

•Understand debriefing structure & facilitation

•Establish and maintain psychological safety

•Use conversational frameworks to enhance feedback and reflective practice

•Train both speakers and receivers to engage in meaningful, trust-building dialogue

Who Should Attend

•Simulation providers

•Frontline healthcare professionals

•Academics, Educators

•Anyone committed to improving reflective conversations

Contact us for pricing - length of workshops will depend on current level of simulation engagement/experience of the team/organisation.

Learning can occur over multiple sessions to build knowledge and activate skills.

Want more? Options are available for us to work with you post workshop to continue developing your debriefing/feedback skills.

All participants get:

- Access to the members only Facebook Community - The Alumni Hub

- Community of practice online sessions

- Discount to selected online courses

Workshops duration and content can be altered depending on your organisational need.

Ask us today!