Courses and Services
Courses and Services
Reframing Conversations offers a range of programs and courses that suit every level of learner.
We have self-paced, fully online courses.
Workshops: In person, Online, Tailor made
Mentoring & Consultation
Scroll down to see our workshops and services
Facilitated Online Course
Reframing Safety Through Conversation online course is an interaction, in real time facilitated program.
3.5 hours in duration.
Once fully enrolled, you will receive in advance to your workshop your e-workbook.
2026 Dates
Friday, March 27th 12:00pm - 3:30pm (AEST: Brisbane, Australia) ENROL NOW
Organisations - In person workshops available - we come to you!
Reframing Safety Through Conversation
Our facilitated 3.5hr online course is now open for enrolments!
This practical and engaging program helps teams:
✔️ Strengthen psychological safety
✔️ Improve feedback culture
✔️ Navigate difficult conversations with confidence
✔️ Build trust and mutual understanding
✔️ Focus on shared goals—not blame
Safety isn’t just compliance—it’s connection.
Enrol today and start reframing safety in your team and organisation.
Reframing Feedback
Ideal for business, service industries, healthcare, higher education
Reframing Feedback is a practical, evidence-informed workshop for teams, leaders, educators, and learners to strengthen the feedback loop, shifting from transactional exchanges to purposeful conversations that improve growth, performance, engagement, and collaboration.
Key outcomes:
Build confidence & capability in receiving, responding to, and acting on feedback.
Cultivate a growth mindset to support continuous improvement and professional/academic development.
Strengthen engagement, communication, & collaboration across teams and classrooms.
Enable clearer, more purposeful feedback conversations that reduce repetition and frustration.
Align feedback practices to organisational/institutional goals for excellence, accountability, and culture.
Who should attend:
Leaders, managers
Team members,
Educators, and
Learners.
Facilitated Online Course
Reframing Feedback online course is an interaction, in real time facilitated program.
3.5 hours in duration.
Once fully enrolled, you will receive in advance to your workshop your e-workbook.
2026 Dates
Organisations - In person workshops available - we come to you!
Conversations with Real Impact.
Workshops, team and/or individual mentoring available to take your education programs to the next level!
These programs are specifically designed to meet your organisational needs.
Contact us now for an obligation free conversation.
Are you ready to transform?!
Mentoring/Coaching Consultation & Speaking
Mentoring/Coaching
Reframing Conversations can provide:
After workshop feedback sessions for individuals wanting to enhance their speaking up or feedback practice.
Support and coaching leaders and employees on reframing their approach to conversations
Provide feedback on feedback - feedback to facilitators of experiential learning debriefing to enhance reflective practice and learner engagement
Options:
Free Discovery Call: A complimentary 15-minute call to explore your goals, challenges, and whether our coaching approach is the right fit. No pressure — just a thoughtful conversation to help you clarify your next steps. Contact us below - Hit the Inquire Now button.
1:1 Mentoring/Feedback session: A focused 1-hour session for personalised mentoring, feedback, and strategic guidance. Ideal for coaches, facilitators, or leaders seeking clarity, refinement, or support with a specific challenge or project. Send us a message and let’s get started! Hit the Inquire button.
Team Mentoring/Feedback session: A 90-minute session designed for teams or small groups. We’ll explore dynamics, communication patterns, and shared goals using a reflective, inquiry-based approach. Great for leadership teams, coaching cohorts, or project groups. Ideal for educators seeking feedback on debriefing. Submit request via Inquire Now!
Consultation
Reframing Conversations can also act as a consultant to help plan, develop and evaluate the implementation of your communication or simulation-based programs within your own organisation.
Cultural change programs - enhancing speaking up and feedback
Simulation design and facilitation
Organisational simulation strategic and operational plans
Developing simulation capabilities
Speaking
Melanie is an experienced presenter as a keynote or plenary speaker, delivering Grand Rounds, or engaging with Communities of Practice.
Topics include:
Challenging healthcare conversations, such as speaking up and feedback
Intergroup communication
Simulation design
Simulation prebriefing and debriefing
Establishing psychological safety.
