Privacy policy.
Updated October 2025
This Privacy Policy governs the manner in which Reframing Conversations collects, uses, maintains and discloses information collected from users (each, a “Learner”) of Reframing Conversations. This Privacy Policy applies to Reframing Conversations and all Courses offered by Reframing Conversations.
Personal identification information
We may collect personal identification information from Learners in a variety of ways, including, but not limited to, when Learners enroll in a Course, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our website and offerings. Learners may visit Reframing Conversations website anonymously. We will collect personal identification information from Learners only if they voluntarily submit such information to us. Learners can refuse to supply personal identification information but doing so may prevent them from engaging in certain Reframing Conversations related activities.
How we use collected information
Reframing Conversations may collect and use Learners’ personal identification information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.To personalise user experience
We may use information in the aggregate to understand how our Learners as a group use the services and resources provided in our website and course offerings.To send periodic emails
We may use Learner email addresses to send Learner’s information and updates pertaining to their order. Learner’s email addresses may also be used to respond to Learner inquiries, questions, or other requests.
Sharing your personal information
We do not sell, trade, or rent Learner personal identification information to others.
Third party websites
Learners may find advertising or other content in our website that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Learners, is subject to that website's own terms and policies.
Changes to this Privacy Policy
Reframing Conversations has the discretion to update this Privacy Policy at any time. We encourage Learners to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your acceptance of these terms
By enrolling in the Courses, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in the courses - online or in person. Your continued enrollment in the courses following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.