Services
Coaching
Coaching
Reframing Conversations can provide:
After workshop feedback sessions for individuals wanting to enhance their speaking up or feedback practice.
Support and coaching leaders and employees on reframing their approach to conversations
Provide feedback on feedback - feedback to facilitators of experiential learning debriefing to enhance reflective practice and learner engagement
Options:
1:1 Mentoring/Feedback session: A focused 1-hour session for personalised mentoring, feedback, and strategic guidance. Ideal for coaches, facilitators, or leaders seeking clarity, refinement, or support with a specific challenge or project. Send us a message and let’s get started! Hit the Inquire button.
Team Mentoring/Feedback session: A 90-minute session designed for teams or small groups. We’ll explore dynamics, communication patterns, and shared goals using a reflective, inquiry-based approach. Great for leadership teams, coaching cohorts, or project groups. Ideal for educators seeking feedback on debriefing. Submit request via Inquire Now!
Consultation
Work With Us
Build Communication That Drives Real Change
At Reframing Conversations, we don’t just deliver training, we partner with you to design, implement, and evaluate communication and simulation strategies that create lasting impact.
Our Consulting Approach
We work alongside organisations to strengthen capability at every stage:
✔ Plan with clarity
✔ Design with purpose
✔ Deliver with confidence
✔ Evaluate what matters
Whether you're building from the ground up or enhancing existing programs, we bring practical expertise grounded in real-world experience.
Our Core Capabilities
1. Communication & Cultural Change
Transform how your people speak up, connect, and collaborate.
We support:
Cultural change programs focused on speaking up and psychological safety
Embedding effective feedback practices across teams
Strengthening everyday communication behaviours
Aligning communication with organisational values and safety goals
Build a culture where conversations lead to action, trust, and better outcomes.
2. Simulation Design & Facilitation
Bring learning to life through powerful, realistic experiences.
We offer:
Custom simulation design tailored to your environment
Expert facilitation of simulation sessions
Integration of communication skills into clinical or workplace scenarios
Structured debriefing techniques that drive insight and behaviour change
Move beyond theory — create experiences that stick.
3. Simulation Strategy & Planning
Take a strategic approach to simulation across your organisation.
We help you:
Develop organisational simulation strategies
Create operational plans for sustainable delivery
Align simulation activities with learning, safety, and performance goals
Maximise impact and resource investment
Turn simulation into a scalable, high-value capability.
4. Building Internal Capability
Equip your people to lead and sustain the work.
We support:
Developing internal facilitators and educators
Coaching leaders in communication and simulation delivery
Building long-term capability frameworks
Supporting teams to embed and sustain change
Empower your organisation from within.
Why Partner With Us?
✔ Practical, experience-based approach
✔ Tailored to your organisation — no off-the-shelf solutions
✔ Focus on sustainable, measurable outcomes
✔ Deep expertise in communication, culture, and simulation
Let’s Build Something That Lasts
Whether you’re starting fresh or evolving your current approach, we can help you create communication and simulation programs that truly make a difference.
Start the conversation →
Speaking
Speaking & Presenting
Engaging, Practical, and Impactful Presentations
Melanie is an experienced and highly engaging presenter, delivering sessions that challenge thinking, build capability, and inspire real change in practice.
Whether as a keynote speaker, plenary presenter, Grand Rounds contributor, or within Communities of Practice, Melanie brings a practical, relatable approach grounded in real-world experience.
Presentation Topics
Each session is tailored to your audience, context, and goals — ensuring relevance and impact.
Challenging Healthcare Conversations
Speaking up with confidence
Giving and receiving meaningful feedback
Navigating difficult conversations in high-pressure environments
Intergroup Communication
Improving communication across teams and disciplines
Reducing silos and misunderstandings
Building collaborative, patient-focused interactions
Simulation Design
Creating effective, purposeful simulation experiences
Aligning simulation with learning and organisational goals
Designing scenarios that drive behaviour change
Simulation Prebriefing & Debriefing
Leading psychologically safe prebriefs
Facilitating impactful debriefs that go beyond “what happened”
Turning simulation into deep learning experiences
Establishing Psychological Safety
Creating environments where people feel safe to speak up
Supporting leaders to model and embed safety
Linking psychological safety to performance and outcomes
What Makes These Sessions Different?
✔ Practical and immediately applicable
✔ Grounded in real healthcare experience
✔ Engaging, relatable, and thought-provoking
✔ Designed to spark reflection and action — not just awareness
If you're looking for a speaker who connects, challenges, and delivers meaningful impact, Melanie can tailor a session to suit your audience and goals.
