Creating a workplace where everyone feels safe to share ideas, raise concerns, and contribute fully is essential for team success. This program introduces the concepts of “speaking up” and “listening up,” highlighting their importance in building psychological safety within teams.

Includes: Psychological safety assessment; downloadable worksheets

Reframing Feedback – Intensive is a highly immersive one-day program designed for those ready to deepen their capability and confidence in feedback conversations.

This course goes beyond foundational skills, inviting participants to reflect on their own feedback style, habits, and impact while building advanced communication strategies that can be applied immediately.

Through deliberate practice, real-time reflection, and facilitated feedback, participants develop the ability to navigate complex, high-stakes conversations with clarity, respect, and purpose. The result is a more intentional, self-aware approach to feedback that strengthens relationships, supports performance, and drives meaningful change.

Reframing Feedback: Fundamentals is a practical, evidence-informed program designed to transform how individuals and teams give, receive, and use feedback to drive learning, performance, and safety. Moving beyond traditional feedback models, the course focuses on real-world conversations, equipping participants with the skills to deliver clear, respectful, and meaningful feedback while also building the confidence to seek, receive, and respond to it constructively. Grounded in the principles of psychological safety and purposeful communication, it helps individuals and teams shift feedback from something avoided or feared to a powerful tool for connection, growth, and continuous improvement.

Reframing Safety Through Conversation – The Fundamentals is a practical, engaging program designed to help teams strengthen workplace safety by transforming the way they communicate. Grounded in the Reframing Conversations approach, it supports organisations to embed psychologically safe, evidence-based practices that improve real-world outcomes by building cultures where learning, feedback, and safety drive meaningful change.

Through developing the skills to navigate difficult conversations with confidence, strengthen psychological safety, improve feedback culture, and build trust and mutual understanding, the program shifts teams from simply “speaking up” to actively engaging in constructive safety conversations focused on shared goals, not blame. Ultimately, it reinforces a simple but powerful idea: safety isn’t just compliance; it’s connection.

Reframing Safety Through Conversation – Intensive program is a highly interactive one-day program designed to deepen capability and confidence in safety-focused communication. Building on the core principles of Reframing Conversations, this immersive experience incorporates deliberate practice, “hot” debrief techniques, and targeted skill development in safety negotiation to help participants translate insight into action.

The program equips participants to lead meaningful conversations, navigate complexity in the moment, and foster environments where speaking up and listening up are both expected and effective. With a strong focus on practical application, it enables leaders at all levels to strengthen trust, elevate team performance, and embed a culture where safety is actively shaped through everyday conversations.