In this video, we move beyond the fundamentals of advocacy/inquiry and explore three powerful elements that can elevate any conversation: RESET, REFRAME, and ENGAGE. Drawing on 10 years of healthcare communication research and 16 years of practical experience using A/I, I share a simple framework designed to support both the person speaking up and the person receiving the message. Learn how to build rapport, manage emotions, frame conversations with positive intent, to navigate feedback, speaking up, and difficult conversations with confidence and respect. Most importantly, discover how continually resetting and reframing throughout a conversation helps keep discussions constructive, collaborative, and focused on positive outcomes.