Chapter 1
Welcome.
We’re excited to have you here as we start to explore how to create a team environment where everyone feels comfortable sharing ideas, raising concerns, and listening to one another with respect.
This self-paced module will guide you through key concepts and will involve you completing a few reflective exercises to help improve your listening capabilities.
We encourage you to engage fully and reflect honestly. Your participation is an important step toward building a more open, supportive, and effective workplace.
Completing all the reading and activities equates to approximately 2.5 hours of learning.